CONTACT US

Use the below to get in touch with us. We to hear from our new friends.

33 University Ave
Toronto, ON, M5J 2S7
Canada

(647)444-5966

Shipping Info

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SHIPPING

Shipping costs are automatically calculated for you based on the weight of the order at the time
of checkout from LittleBigWords® HQ in Toronto, Ontario, Canada. Shipping is charged at cost,
this will appear on your order. LittleBigWords® aims to deliver all orders within Canada and the United States within 8 working days following the Shipping Confirmation. If you have not received your delivery within that time period, please contact us at
sales@littlebigwords.ca.

To save you money, we don’t automatically insure parcels or include package tracking services. But if you'd would like either of these services, please let us know.

We currently ship to Canada and the US. If you are ordering from another country that is not included
above, postage costs can be supplied by simply contacting us to discuss further.

Shipping rates will be quoted for each individual order, based on weight, size and location using Canada Post or the United States Postal Service.


ORDERING TIMES

We aim to ship US and Canadian orders within 1 to 3 working days for our standard product line.
Custom orders can take up to two weeks to allow enough time for creative development and production.
We will notify you if this is the case. Sometimes due to unforeseen circumstances such as severe
weather or during busy times like Christmas, delivery may take a little longer. If you need an order
sooner, just let us know at 
kelli@littlebigwords.ca and we will do our best to accommodate and are willing to try a variety of shipping methods including Fedex Express or UPS.


PRODUCTION TIME VS. SHIPPING TIME

Please remember that the shipping times are different than product “production” times. Production time
is how long it takes us to make your order especially for you, after you order it. This applies to custom
work. We’ll contact you directly to discuss timelines
.